60 Day Sweat In It Guarantee
Only available to first time customers. If you purchase multiple products in one transaction, this offer is limited to only one product of your choice. We recommend testing one product only as you will only be eligible to return one item in a used condition.
Other products that are unworn and purchased under the same transaction are subject to our standard 30 day returns policy (see below). The 60 day guarantee is effective from the day you purchase your item.
In order to be eligible to return your used item, you must provide constructive feedback on the product and how it could be improved. The amount refunded will include only the price you paid for the product and does not include refunds on shipping costs
30 Day Policy
Our policy lasts 30 days. If 30 days have gone by since you received your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please ensure you are not wearing any makeup, perfume or other cosmetic products that may leave a mark or smell on the product. If there are are any signs of this we are unable to process your return.
To complete your return, we require an order number and proof of purchase.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed and a credit will automatically be applied to your credit card or original method of payment.
If your item is faulty or damaged on arrival please contact us to organise a replacement via the enquiry form on our Contact Us page.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.